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Konect.ai Announces Integration with Elead Technological Platform

Houston, TX [Jan. 13, 2023] - Konect.ai, the automotive artificial intelligence platform specially designed to increase customer engagement in the industry announces its newest integration with Elead, one of the most popular CRMs for dealerships.

Elead is well-known across dealers as an efficient solution to generate more quality leads and enhance sales, plus marketing processes; its partnership with Konect.ai´s specialized software will empower automotive dealership workflows and customer engagement by using human-like and personalized SMS / MMS conversations.

"This partnership with Elead allows us to provide our top-tier SMS platform to dealers who use Elead CRM. Our dealer partners can now oversee and manage all Konect.ai SMS conversations within Elead," said Cole Kutschinski, President of Konect.ai.

"We are excited to be able to have this detailed level of integration with our dealer partners. The ability to view, monitor, and engage the conversations through Elead, without being disruptive to the dealership's operation, is a huge win for our dealers and Konect.ai. This also opens up potential partnerships that Elead has with some of the top OEMs today," added Jarrod Kilway, Chief Operating Officer at Konect.ai.

The advantages of this integration powers benefits such as:

  1. Conversation Transparency – push all real-time conversations to CRM for call preparation
  2. Hands-Free Process - improve workflow by dismissing the login process to different portals
  3. Synced Data – update information continuously in both systems, so it always matches
  4. Happier Consumers - enhance overall experience with elevated communication standards
  5. Consistent Contact – increase customer engagement with the help of AI, which effectively uses intelligent conversations based on Machine Learning (ML) and Natural Learning Processing (NLP)

About Elead:

Elead was founded in 1985 and is a part of the CDK Global company. It´s a cloud-based CRM created for the automotive industry. It efficiently helps dealerships with the sales and marketing processes, as it provides personalized and simpler options that support sales and customer engagement. With Elead, dealers have access to all their CRM´s digital solutions and processes, all within a single platform. For more information, visit Elead at their website www.elead-crm.com.

About Konect.ai

Konect.ai is an artificial intelligence software focused on human-like, SMS-based conversations that effectively drive and improve dealer workflows and opportunities. The award-winning platform combines automation and proprietary AI models to raise communication engagement, drive productive conversations, and encourage customer loyalty. The Konect.ai Enterprise Solutions sector supports other automotive platforms with ML and NLP models to manage chats and enhance engagement. For more information about our solutions, book your free demo with one of our experts here.

About ICOM

ICOM, formerly Konect.ai is an artificial intelligence software focused on human-like, SMS-based conversations that effectively drive and improve dealer workflows and opportunities. The award-winning platform combines automation and proprietary AI models to raise communication engagement, drive productive conversations, and encourage customer loyalty. The Enterprise Solutions sector supports other automotive platforms with ML and NLP models to manage chats and enhance engagement. For more information about our solutions, book your free demo with one of our experts here.

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