SMS that provides immediate customer service beyond appointment setting.
ICOM AI (formerly known as Konect.ai) conversational AI takes your buyer out of the market in minutes and gives them more than vital answers by promptly acting to connect calls to your sales team.
Automation built to make your job more effective
You can lower lead management costs by up to 50%.
Some dealerships experience a positive impact on closing rates by up to 24%.
Elevate your CSI by about 20% with fast relevant responses to inquiries.
Replying in under 2 minutes allows you to be the first to respond.
Control the type and cadence of your outbound campaigns and follow-up.
Provide a range of natural and simple chats to customers using engineered, tested and trained GPT prompts.
Spark Vin-specific conversations using natural language AI trained on automotive data.
Revive past, current and new customers with thorough responses that continue until they convert.
AI drives awareness to service customers about vehicle needs and current market conditions.
Create tons of opportunities for your teams with outbound campaigns to service-drive customers.
We can help in many ways
We are going to continue working with you and obviously the reason why is the results that we are getting. So, that’s a no-brainer.
I love it. It’s great. It takes that customer experience, which is really the biggest thing with AI - is getting that customer the answer they need, as quickly as they possibly can.
We need two human beings to talk to each other to buy a car, but if we can make it easier for them to get that human interaction, [then] the better chance we have of working with more people.
They stated that they've seen an increase in appointments and two of the BDC Reps told management they like our system way better than their previous AI.
We don’t believe in long term contracts. All of our service packages are on a 30-day out.
Though ICOM AI (formerly Konect.ai) runs in the background of your lead management processes, our performance team offers initial on-site training and onboarding for your sales staff. Our performance managers will also continue to follow up and do performance calls after install.
No, you will continue to manage your customers through your own CRM.