Automotive experiences  
that only our AI can provide

SMS that provides immediate customer service beyond appointment setting.
ICOM AI (formerly known as Konect.ai) conversational AI takes your buyer out of the market in minutes and gives them more than vital answers by promptly acting to connect calls to your sales team.

SMS is the solution!

Dealers who leverage SMS marketing experience better metrics in the following, compared to traditional email communication.

98%

Open rate

Send customers a text and 98% of the time they’ll check to see what you said.

9/10

Prefer text

Most customers want direct ad communication by SMS, rather than email/calls.

65%

Engagement rate

Some dealerships see results like 65% overall positive customer engagement.

95%

SMS response rate

Recipients read and reply to 95% of text in the first 3 minutes of getting them.

BuyYourCar
The online automotive wholesaler used ICOM AI and automation to augment their vehicle acquisition strategy rather than adding headcount and saw a 2x increase in acquisitions.
Elgin Chrysler
improved incoming lead response time with ICOM AI to 26 gain additional car sales over one month.
Toyota of Vero Beach
is a Florida dealership that used AI before automating with ICOM AI. They added 130 sales within the first 90 days from their overnight opportunities. 
Paragon Honda
is a dealership in New York that used an ICOM conversational AI campaign to notify 12 thousand customers of potential recalls that turned into a $370K ROI from repair orders generated.
Paragon Acura
is a dealership that tailored ICOM AI outbound SMS to target a specific audience. They increased engagement using unique messaging with an 18% appointment rate for seven apts.
White Plains Honda
is a used and new automobile dealership in White Plains, New York. They grew their customer engagement to 14% to garner 28 AI-assisted sales in 1 month.
Patt Lobb Toyota of McKinney
is a dealership investing in its Business Development Center by using the ICOM AI app to assist staff and create awareness when action is needed, enhancing effective, 24/7 customer communication and consistency. 
Sell Your Car Pittsburgh
offers acquisitions at nine dealerships. They communicated their missed trade campaigns for the past 90 days, and without adding staff, purchases rose from 30 a month to over 50.
Southern Pines Chevy GMC
engaged with leads not yet contacted for a 21% response rate. They marketed by targeting service customers with three different campaigns, including a free 30-day OnStar trial, recalls, and declined services. 
Karl Malone Toyota
is a dealership contacting a surplus of inbound leads. ICOM AI helped them score a 78% engagement rate and appointments at 24% for over 180 scheduled in one month.
Allways CDJR
is a trusted dealership in Texas. Their sales representatives are supported by leveraging the ICOM AI app from the comfort of their homes to text and call after hours since that’s what their customers prefer.
Grainger Honda
The Grainger Honda dealership in Savannah, GA employed ICOM AI and showcased an impressive 18 assisted sales and an 18% appointment set rate in one month from communication with their inbound leads.
BuyYourCar
The online automotive wholesaler used ICOM AI and automation to augment their vehicle acquisition strategy rather than adding headcount and saw a 2x increase in acquisitions.
Elgin Chrysler
improved incoming lead response time with ICOM AI to 26 gain additional car sales over one month.
Toyota of Vero Beach
is a Florida dealership that used AI before automating with ICOM AI. They added 130 sales within the first 90 days from their overnight opportunities. 
Paragon Honda
is a dealership in New York that used an ICOM conversational AI campaign to notify 12 thousand customers of potential recalls that turned into a $370K ROI from repair orders generated.
Paragon Acura
is a dealership that tailored ICOM AI outbound SMS to target a specific audience. They increased engagement using unique messaging with an 18% appointment rate for seven apts.
White Plains Honda
is a used and new automobile dealership in White Plains, New York. They grew their customer engagement to 14% to garner 28 AI-assisted sales in 1 month.
Patt Lobb Toyota of McKinney
is a dealership investing in its Business Development Center by using the ICOM AI app to assist staff and create awareness when action is needed, enhancing effective, 24/7 customer communication and consistency. 
Sell Your Car Pittsburgh
offers acquisitions at nine dealerships. They communicated their missed trade campaigns for the past 90 days, and without adding staff, purchases rose from 30 a month to over 50.
Southern Pines Chevy GMC
engaged with leads not yet contacted for a 21% response rate. They marketed by targeting service customers with three different campaigns, including a free 30-day OnStar trial, recalls, and declined services. 
Karl Malone Toyota
is a dealership contacting a surplus of inbound leads. ICOM AI helped them score a 78% engagement rate and appointments at 24% for over 180 scheduled in one month.
Allways CDJR
is a trusted dealership in Texas. Their sales representatives are supported by leveraging the ICOM AI app from the comfort of their homes to text and call after hours since that’s what their customers prefer.

Automation built to make your job more effective

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Reduce lead expenses

You can lower lead management costs by up to 50%.

Increase closing rates

Some dealerships experience a positive impact on closing rates by up to 24%.

Boost satisfaction

Elevate your CSI by about 20% with fast relevant responses to inquiries.

Speed up engagement

Replying in under 2 minutes allows you to be the first to respond.

Our features

Use automation to enhance SMS engagement & experiences

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Customized SMS conversations

Control the type and cadence of your outbound campaigns and follow-up.

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ChatGPT

Provide a range of natural and simple chats to customers using engineered, tested and trained GPT prompts.

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Trained AI models

Spark Vin-specific conversations using natural language AI trained on automotive data.

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Re-engagement

Revive past, current and new customers with thorough responses that continue until they convert.

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Service-to-sale

AI drives awareness to service customers about vehicle needs and current market conditions.

AI model flow

Automated buying process

Create tons of opportunities for your teams with outbound campaigns to service-drive customers.

Testimonials from our partners

We are going to continue working with you and obviously the reason why is the results that we are getting. So, that’s a no-brainer.

Zack Fares

Elgin Chrysler

I love it. It’s great. It takes that customer experience, which is really the biggest thing with AI - is getting that customer the answer they need, as quickly as they possibly can.

Dyer Automotive Group

We need two human beings to talk to each other to buy a car, but if we can make it easier for them to get that human interaction, [then] the better chance we have of working with more people.

Phil McTaggart

Internet Director - Foundation Chevrolet

They stated that they've seen an increase in appointments and two of the BDC Reps told management they like our system way better than their previous AI.

Jen Paine

Director of Performance Management

FAQ

Our answers to your most popular questions

What is your contract length?

We don’t believe in long term contracts. All of our service packages are on a 30-day out.

Do you have in-store training?

Though ICOM AI (formerly Konect.ai) runs in the background of your lead management processes, our performance team offers initial on-site training and onboarding for your sales staff. Our performance managers will also continue to follow up and do performance calls after install.

Do you integrate with any CRMs?

We are integrated with all major automotive CRMs. We currently have enhanced integrations with VinSolutions, Elead and DealerSocket.

Do I need to work out of the ICOM AI (formerly Konect.ai) dashboard?

No, you will continue to manage your customers through your own CRM.

Want to learn more about what ICOM AI can do for your business?
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