Scheduled Calls Increased for 127 Assisted Sales with ICOM AI

Complete the form to download the Mercedes-Benz of South Orlando case study. Discover how this leading dealership in central Florida harnessed the capabilities of ICOM AI to drive their phone appointment results. ICOM AI increased their call volume and strategically optimized the dealerships BDC and retention center.

You’ll read about the ICOM AI approach and its pivotal role in the efficient use of conversational AI that led to amplified customer engagement and facilitated 127 total assisted sales in one month, marking a positive lift in automotive sales.

About ICOM

ICOM is an AI software focused on human-like, SMS-based conversations that effectively drive and improve dealer workflows. The award-winning platform combines automation and proprietary models to raise communication engagement, drive productive conversations, and encourage customer loyalty.
For more information about our solutions, book your free demo with one of our experts here.

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Report highlights

Quote by the internet manager that reads, "You guys are automotive-centric and focus attention on actually generating more phone calls and leveraging the work of our internet department that we have in place as opposed to trying to take it over completely; that was actually the better sauce, or formula."

27% increase in assisted sales in 1 mo.
Avg. growth of 66 sales from March 2023, YOY
‍127 assisted sales in 1 mo.

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