The driving forces behind the automotive industry.
From designers and engineers to mechanics and salespeople, the automotive world is a vibrant tapestry woven together by talented and passionate individuals. The People in Automotive series embarks on a journey through the industry and shines a spotlight on these incredible individuals who make it all possible.
The July 31 episode of the People in Automotive interview, presented by Dealer Marketing Magazine, introduces audiences to Jarrod Kilway, a luminary in the automotive industry whose career has provided him with a comprehensive perspective, as he has experienced it from both the dealer and vendor sides. With his unparalleled expertise and innovative spirit, he has emerged as a beacon of progress in the ever-evolving auto world. Today, as one of the visionary leaders of Konect.ai, Jarrod is determined to shape a brand-new future for automotive. To shed light on his remarkable achievements, the esteemed Laurie Halter, owner of Charisma! Communications – a boutique PR agency specializing in automotive technology – had the pleasure of interviewing Kilway. Widely recognized as a super-connector, Halter possesses a unique talent for cultivating and nurturing relationships with prestigious publications.
In the interview, Laurie illuminates Jarrod Kilway’s undeniable journey and his influential role in automotive, culminating in his current position at Konect.ai. Jarrod then walks listeners through the solution behind the Konect.ai platform, a conversational AI SMS software that effortlessly elevates customer engagement levels for dealerships.
As the discussion continues, Jarrod explains the importance of having an AI superpower working in the dealership, and he paints the picture of a magic-like AI that seamlessly integrates with automotive CRMs, effectively delivering vital information and notifications directly to the dealership doorstep without interfering with the staff daily workflow.
Jarrod Kilway also sheds light on the future of the automotive industry with more access to the power of AI, and he describes concepts around first-party data and its significant implications in this field - highlighting the term as a true game-changer in the years to come. He invites listeners to imagine possessing the precise knowledge needed to deliver the perfect message at the perfect time and location to craft an unforgettable customer journey, and to witness communication standards soar and engagement rates skyrocket.